You can contact Aurora Hawaiian Shirt by email at [email protected]. Our support team is happy to help with order questions, product details, shipping updates, and general inquiries.

We usually reply within 1–2 business days. During busy seasons or holidays, it may take a little longer. If you do not see our reply, please check your spam or junk folder.

If you need to change or cancel your order, please contact us as soon as possible. Since our Hawaiian shirts are made on demand, we may not be able to make changes once your order has entered production.

Once your order has shipped, tracking information will be sent to the email address used at checkout. You can use the tracking number to follow your package until it arrives.

If your item arrives damaged, defective, or incorrect, please contact us with your order number and clear photos of the issue. Our team will review your case and help provide a fair solution as quickly as possible.